Achieve peace of mind and maximum return on your investment with a subscription to NoldusCare, our professional support and maintenance program. NoldusCare offers you fast and reliable service and is available worldwide. NoldusCare subscriptions are available on an annual basis. When buying a new system, subscription for the first year is offered to you for free.
Our highly qualified and experienced support staff is ready to help you. We have helpdesk locations in five different time zones, spanning the entire globe. You can be sure to received a personal and useful answer to your questions. You can choose how to communicate with our support engineers: via phone, email, Skype, Zoom, or a TeamViewer meeting.
A NoldusCare subscription of a Noldus software product entitles you to the latest release. This includes new and improved features and functionality, based on input from our worldwide user base. NoldusCare includes major upgrades as well as intermediate updates.
Quick repair or replacement, free of charge. If a piece of hardware covered by NoldusCare breaks down due to defective materials or workmanship, we will repair or replace it. It is as simple as that. You can continue your project as soon as possible.
For a detailed description of the services included in NoldusCare, and the conditions under which these services are offered, and the software and hardware products that are covered by NoldusCare, please consult the section “NoldusCare Conditions” in our General Terms and Conditions.
* NoldusCare is subject to the Support and Maintenance Agreement, a copy of which is available on request.