# For more information

Manuals

For all the other manuals, click the following link:

EthoVision XT 19 Other Documentation

Or from the Windows Start menu, choose All Apps > Noldus > EthoVision XT 19 Other Documentation.

For EthoVision XT:

▪EthoVision XT 19 - Quick Start Guide - English.pdf

Recommended when you use EthoVision XT for the first time. The Quick Start Guide is also available in Simplified Chinese, German, French, Italian, and Spanish.

▪EthoVision XT 19 - Application Manual.pdf

This manual shows you how to use EthoVision XT with standard tests like the Morris water maze test, the Novel Object test and the Sociability/Social novelty test, but also complex setups like Optogenetics and Calcium Imaging.

▪EthoVision XT 19 - Trial and Hardware Control - Reference Manual.pdf

An extensive manual about controlling external devices and creating complex routines within EthoVision XT.

For PhenoTyper:

▪PhenoTyper - EthoVision XT 19 - Reference Manual.pdf

▪PhenoTyper - EthoVision XT 19 - Service Manual.pdf

For DanioVision:

▪DanioVision DVOC-0041 - EthoVision XT 19 - Reference Manual.pdf

You can also find all manuals on the MyNoldus portal.

my.noldus.com

Sample experiments

On the download page of EthoVision XT you can find all the documentation listed above and sample experiments. Open a sample experiment to see how a specific test, for example the Morris water maze test, or the Novel Object Recognition test, is conducted in EthoVision XT.

Browse to

my.noldus.com

Click Downloads, then EthoVision XT and then Sample Experiments. Note that to access the MyNoldus pages you must register and log in.

Help menu

Choose Help > ...

▪Help Topics. Opens this Help.

▪Video Tutorial. The Video Tutorial explains how to set up an experiment in EthoVision XT and shows useful examples of how to adjust various settings.

▪Noldus Online. If your computer is connected to the Internet, you can choose this option to go to the EthoVision XT home page, check for updates, contact Noldus Support or consult the EthoVision XT knowledge base. If you encounter a problem with EthoVision XT, choose Report an Issue. The EthoVision XT home page contains all kinds of information about the program as well as examples of how EthoVision XT is used.

▪Upgrade. See Upgrade EthoVision XT.

▪About EthoVision XT. Choose this option to see details of exactly which version of EthoVision you are using, the end-user license agreement and the copyright notices for third-party software.

Information messages

In some parts of the program you see an “i” icon next to specific features. Click the icon to know more about this feature.

Noldus Support

If you have any problems, questions, remarks or comments, please let us know. You can contact us at our support page:

my.noldus.com

We offer 24 hour support in various time zones.

Before you contact Technical Support, please have the following information available. To find this information, go to the Help menu and select About EthoVision XT:

▪The version number of your copy of EthoVision XT.

▪The name of the registered user of EthoVision XT (click License Info).

▪The license number of your copy of EthoVision XT (click License Info).

Our Technical Support department may request a log file and/or a dump file when answering your support question. Please see File locations.

Other contact information

Browse to

www.noldus.com/about-noldus/meet-noldus

Make a PC report for Support

This section is needed if Noldus Support has asked you to send a PC report for the EthoVision XT computer.

1.Download the SIW utility as indicated by Noldus Support and save it to the EthoVision XT computer.

2.Double-click on the file called siw64.exe.

3.Choose File > Create Report File > HTML Report.

4.Save the HTML file to your Desktop.

5.Send the HTML file as an e-mail attachment to Noldus Support.

Send video material to Noldus

In order to provide adequate support, it is possible that we request you to supply us with video recordings made by your organization. Since May 25th 2018 the new GDPR rules apply to all people in the EEA (EU + Norway, Iceland and Liechtenstein). For this reason we need your signed consent that you agree with the fact that you have given us permission to use these video recording(s). Please be aware that the person(s) who are recognizable in the video also has/have to give consent that the video is sent to Noldus Information Technology BV and our technology partners, and that it is your responsibility to arrange this consent. More information regarding our Privacy policy can be found at:

https://www.noldus.com/legal/privacy-policy.

NoldusCare

Your license of EthoVision XT comes with a standard service package of one year. This includes a one-year period of free technical support. With NoldusCare you make sure that you work with the latest version of your software, based on input from our worldwide customer base. Updates, upgrades and new releases are available for free. As well as update meetings, where you can discuss new features with a Noldus consultant. For more information, see our web page:

Browse to

my.noldus.com

and select NoldusCare.