Noldus Frequently Asked Questions (FAQs) - All Noldus Products

Find answers to the most commonly asked support questions here. You can filter on the product your question is about. For more detailed articles on how to use our software and hardware, please visit our Knowledge base.

Common questions & answers (All Noldus Products)


The EthoVision XT independent variables do not show up in my Excel workbook after I export my data.

In EthoVision XT 14 and up, independent variables do not automatically appear in the Statistics & Charts table. To add these variables, click on the Layout button at the top. In the window that po...


CatWalk XT 10.6 says my experiment was created in a previous version and needs to be updated

If CatWalk XT 10.6 says that your experiment was created in a previous version and needs to be updated, but you have not updated the software, the version indicator in your experiment has been corrupt...



How can I include Action Units in my FaceReader 9 exported data?

To keep the export files manageable, FaceReader by default only exports the core results. To include action units in the detailed log (assuming you have the Action Unit Module), go File > Settings ...