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Noldus Knowledge Base

Check out detailed explanations on how to make optimal use of your Noldus installation. You can filter on the product you’re using. Looking for quick answers to common support questions? Check out our FAQs

Knowledge Base articles - UltraVox XT


My upgrade code is not recognized

Ensure you are entering the upgrade code in the correct version of the software. Copy-paste the code if possible.


Check network settings for a Basler camera

Basler GigE cameras connect to the computer using a network cable, and as such must have network settings configured accordingly.