Check out detailed explanations on how to make optimal use of your Noldus installation. You can filter on the product you’re using. Looking for quick answers to common support questions? Check out our FAQs
Activity, Mobility, and Movement: How much is my animal moving around?
EthoVision provides many dependent variables to measure different aspects of your animal's behavior. Activity, Mobility, and Movement each provide ways to measure the active vs inactive periods of your trials.
Changing the exposure settings for Basler cameras
This issue involves situations where the image from your Basler camera is too dark, you’ve already manually opened the aperture on the lens all the way, and increasing/adjusting the light in the set-up has been done/not possible.
EthoVision XT file error Id 10025
This error indicates there was a problem opening the experiment, but could arise for a variety of reasons including missing files, insufficient access, or a problem with the experiment database.
Can I use a webcam with EthoVision?
This is a common question in which the answer is dependent on the specific tracking setup and scenario.
Reinstalling the Picolo U4 or U8 for EthoVision XT
The Picolo U4 or U8 were the framegrabbers most commonly used for analog cameras in EthoVision XT 8-14 and are supported in EthoVision XT 15. Reinstall the drivers if the card has ceased to work after a Windows update.
Image from my camera is flickering
This issue involves a situation where the image from the camera looks as though the lighting is flickering even though the lighting in the room is not flickering.
What are the supported video formats for FaceReader 9?
The included table provides an overview of the supported video formats.
What are the supported cameras for MediaRecorder 5.0?
MediaRecorder is supported with the following device types. See the section on the device type which specific devices have been tested.
Making screen captures in Windows
Windows provides multiple means to capture images from the screen, either using the Printscreen key or the snipping tool or snip & sketch. Some Noldus software also provides options to save images of your settings or of graphs.
Selecting an Axis IP camera in FaceReader 7, 8, or 9
Use the settings shown here (and in the FaceReader Help) to select an Axis IP camera for a video analysis within FaceReader.