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Restart the camera and wait 1-2 minutes before restarting CatWalk. Check user permissions on the computer. Invalid settings may also prevent starting CatWalk. A log file provides diagnostic information.
The camera may not be detected if the camera has no power, the camera is still establishing a connection to the PC, the camera is connected to the wrong port, or the configuration is not correct.
Setting up the walkway for use is a three step process: defining the walkway, calibrating, and detection settings. These steps are not difficult but can make a big difference for the quality of data and how much work you will need to do.
Footprints that were previously classified/labeled show up in Classification, but some/all are grayed out in Run Visualizations and Run Statistics.
Too much of the animal is being detected, preventing CatWalk from focusing on the actual prints, or display of the rectangles has been turned off.
When the footprint is shown in the Interactive Footprint Measurements screen, it is enlarged by means of smoothing and anti-aliasing algorithms. Pixels that are outside the border of the footprint rectangle, which contain
This may happen when a paw print has consistently a low Intensity, below the minimum set in the Classification Settings (which is 100 by default).
This issue involves the inability to open a CatWalk XT experiment as you receive a warning message that it was made with a previous (or newer) version of the software, but the same version was previously used.
CatWalk will cancel acquisition if there is not enough free memory available to record the data. Proper procedures will help, but in some cases it may be necessary to add memory to the PC.
Windows provides multiple means to capture images from the screen, either using the Printscreen key or the snipping tool or snip & sketch. Some Noldus software also provides options to save images of your settings or of graphs.